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Terms & Conditions

Effective Date: 26th February, 2026
Website: askEleanor.com
Business Name: Eleanor

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1. Introduction

Welcome to Eleanor.

 

These Terms and Conditions (“Terms”) govern your use of withEleanor.com and the services provided through the website (the “Service”).

 

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the website.

 

If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

 

2. What Eleanor Provides

Eleanor provides AI-assisted weekly prioritisation guidance.

 

You submit:

  • A list of tasks

  • Available discretionary hours

  • Contextual information

 

Eleanor returns:

  • Three considered priorities

  • A short maintenance list

  • Reasoning for prioritisation

  • Suggested next steps

 

Eleanor provides structured guidance. It does not make decisions for you.

 

You remain fully responsible for your choices and outcomes.

 

3. Not Professional Advice

Eleanor is not:

  • Legal advice

  • Financial advice

  • Medical advice

  • Psychological counselling

  • Professional coaching

 

The Service is informational and supportive in nature.

 

If you require professional advice, you should seek assistance from a qualified professional.

 

4. Eligibility

You must be at least 18 years old to use the Service.

 

By using the website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • All information you provide is accurate and truthful.

 

5. Accounts and Membership

To access certain features, you may be required to create an account.

 

You agree to:

  • Provide accurate information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of any unauthorised access

 

You are responsible for all activity under your account.

 

We reserve the right to suspend or terminate accounts that violate these Terms.

 

6. Free Calibrations

Free calibrations:

  • Are delivered via email

  • May not be stored permanently

  • May be limited in number

 

We reserve the right to modify or discontinue the free offering at any time.

 

7. Membership and Payments

Paid memberships are processed via Wix Pricing Plans or associated payment providers.

By subscribing, you agree that:

  • You authorise recurring billing (if applicable)

  • Fees are payable in advance

  • Prices may be updated with notice

 

Cancellations

You may cancel your membership at any time via your account settings.

 

Cancellation will take effect at the end of your current billing period unless otherwise stated.

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Refunds

Unless required by law, membership fees are non-refundable.

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If you are located in New Zealand, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 where applicable.

 

8. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes

  • Submit harmful, abusive, or illegal content

  • Attempt to reverse engineer or exploit the system

  • Interfere with the website’s functionality

  • Use automated systems to access the Service

 

We may suspend access for violations.

 

9. AI-Generated Output Disclaimer

Eleanor uses AI systems to generate prioritisation guidance.

 

You acknowledge that:

  • Outputs are generated algorithmically

  • Results may not always be accurate, complete, or suitable

  • AI systems may occasionally produce errors

 

You remain responsible for reviewing and applying the output appropriately.

 

10. Intellectual Property

All content on the website, including:

  • Branding

  • Text

  • Structure

  • Design

  • Methodology

  • Software logic

 

is owned by Eleanor unless otherwise stated.

 

You may not copy, reproduce, distribute, or create derivative works without written permission.

 

You retain ownership of the information you submit (e.g., your task lists).

 

By submitting content, you grant us a limited licence to process it solely to deliver the Service.

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11. Privacy

Your use of the Service is also governed by our Privacy Policy.

 

Please review it to understand how your personal information is handled.

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12. Availability of Service

We aim to provide a stable and reliable service.

 

However, we do not guarantee:

  • Continuous availability

  • Error-free operation

  • Uninterrupted access

 

We may modify, suspend, or discontinue any aspect of the Service at any time.

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13. Limitation of Liability

To the fullest extent permitted by law:

 

Eleanor shall not be liable for:

  • Indirect or consequential loss

  • Loss of income or opportunity

  • Business interruption

  • Decisions made based on Service output

 

Our total liability for any claim arising from the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

 

Nothing in these Terms excludes liability that cannot legally be excluded.

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14. Indemnity

You agree to indemnify and hold Eleanor harmless from any claims arising from:

  • Your misuse of the Service

  • Your breach of these Terms

  • Your violation of any applicable law

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15. Termination

We may suspend or terminate your access if:

  • You breach these Terms

  • We are required to do so by law

  • The Service is discontinued

 

You may stop using the Service at any time.

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16. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

If you access the Service from outside New Zealand, you do so at your own initiative and are responsible for compliance with local laws.

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17. Changes to These Terms

We may update these Terms from time to time.

 

Changes will be posted on this page with an updated effective date.

 

Continued use of the Service after changes indicates acceptance of the updated Terms.

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18. Contact

If you have questions about these Terms, please contact:

Eleanor

 

📧 hello@askEleanor.com
🌐 askEleanor.com

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